ag77 is committed to protecting the personal information of every Filipino player on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have over your own information.
These cards highlight the core principles behind the ag77 Privacy Policy. The full legal text follows below.
ag77 uses industry-standard SSL/TLS encryption for all data in transit and AES-256 encryption for sensitive data at rest. Your account credentials, payment details, and personal information are stored on secured servers with strict access controls — only authorised personnel can access player data.
ag77 respects your right to access, correct, and request deletion of your personal data. You can update your profile information at any time from your account dashboard. For data deletion requests or data portability inquiries, contact the ag77 support team directly.
ag77 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data shared with third parties is limited strictly to what is necessary for platform operations — such as payment processors and KYC verification providers — and is governed by strict data processing agreements.
ag77 processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. We maintain a Data Protection Officer and follow the National Privacy Commission's guidelines for responsible data handling in the Philippines.
ag77 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and improve platform performance. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
ag77 may send you promotional emails and SMS notifications about bonuses, new games, and platform updates — but only with your consent. You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting ag77 support.
This Privacy Policy ("Policy") describes how ag77 ("ag77," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the ag77 online gaming platform at ag77.app and any associated mobile-optimised interfaces (collectively, the "Platform").
ag77 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC").
By registering an account on ag77 or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not register an account or use the Platform.
ag77 acts as the data controller for personal data collected through the Platform. As data controller, ag77 determines the purposes and means of processing your personal data. ag77 has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection laws.
For all privacy-related inquiries, data subject requests, or concerns, you may contact the ag77 Data Protection Officer at:
Data Protection Officer — ag77
Email: [email protected]
General Support: [email protected]
Note: These email addresses are provided as plain text for reference only and are not clickable links.
ag77 collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, regulatory compliance |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, performance optimisation |
| Usage Data | Games played, wager amounts, session duration, login history, bonus usage | Responsible gaming monitoring, platform improvement, personalisation |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
ag77 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, self-exclusion records maintained for responsible gaming purposes).
ag77 collects personal data through the following means:
ag77 uses your personal data for the following purposes:
ag77 processes your personal data on the following legal bases under the Philippine Data Privacy Act:
ag77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. ag77 may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:
All third parties with whom ag77 shares personal data are required to handle such data in accordance with applicable data protection laws and ag77's data security standards.
ag77 uses cookies and similar technologies (such as web beacons and local storage) to operate and improve the Platform. The following types of cookies are used:
ag77 does not use third-party advertising or tracking cookies. You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may impair your ability to use the Platform.
ag77 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, ag77 will securely delete or anonymise your personal data in accordance with its data disposal procedures.
ag77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ag77 will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ag77:
To exercise any of these rights, please contact the ag77 Data Protection Officer at [email protected]. ag77 will respond to all data subject requests within thirty (30) days of receipt, in accordance with the DPA's requirements.
The ag77 Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. ag77 does not knowingly collect personal data from persons under 21 years of age. If ag77 becomes aware that personal data has been collected from an underage individual, the account will be immediately closed, all data will be deleted, and any funds will be forfeited in accordance with the ag77 Terms and Conditions.
If you believe that a minor has registered an account on ag77, please contact our support team immediately at [email protected].
ag77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, ag77 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ag77, please contact:
Data Protection Officer — ag77
Privacy inquiries: [email protected]
General support: [email protected]
Live chat: Available 24/7 via the ag77 Platform
Email addresses above are plain text only and are not clickable links.
You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you believe your data protection rights have not been adequately addressed by ag77.
ag77 processes your data in compliance with the Philippine Data Privacy Act of 2012. For data requests or concerns, contact our DPO at [email protected]. For responsible gaming support, visit our Responsible Gaming page.
Now that you know how ag77 protects your data, you can play with full confidence. Register your account today and enjoy hundreds of games — all secured with industry-leading encryption and full compliance with Philippine data privacy law.
Must be 21 years or older. Play responsibly.